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Frequently Asked Questions
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General
What does Your Story Creations offer?
We create decorated glass cups, custom cups, and personalized drinkware for everyday routines, gifts, and celebrations. Explore our designs or tell us what you have in mind.
Products & Delivery
Glass Cups & Shipping
Do you ship throughout the United States?
We offer shipping within the United States. Shipping costs, availability, and processing times are confirmed for your order before purchase.
What kinds of drinkware can I request?
Ask us about glass cups, wine glasses, and whiskey glasses. Available styles and suitable design options are confirmed before ordering.
Made Around You
Personalized Drinkware
Can I personalize my cup?
Yes. Send us your name, wording, colors, or design idea. We will review the cup style, artwork, quantity, and timing with you before confirming your order.
Celebrations & Custom Orders
Gifts & Groups
Can I order cups for a group or celebration?
Yes. Tell us your quantity, occasion, design idea, and date so we can review a coordinated order for your group.
Planning Ahead
Timing
How long will my order take?
Processing and shipping times depend on your cup style, design, quantity, and destination. We confirm timing before you place your order.
Everyday Use
Cup Care
How should I care for decorated drinkware?
Gently hand wash and avoid soaking, scrubbing the decoration, dishwashers, and microwaves. Follow the care instructions supplied with your finished piece.
Still Wondering?
Tell Us What You’re Planning
Tell us your design idea, cup style, quantity, and occasion.