Terms

Terms & Conditions

These terms provide a general framework for using the Your Story Creations website and requesting cups, personalized drinkware, and custom designs.

Last updated: September 11, 2026

Website Information

We aim to keep website descriptions accurate, but product availability, materials, colors, cup styles, pricing, and timing may change. A website inquiry alone does not reserve inventory, production time, or a delivery date.

Custom Orders

Custom orders are not confirmed until the relevant design direction, quantity, cup and material availability, pricing, requested timeline, and any required payment terms have been accepted. Customers are responsible for reviewing names, wording, dates, sizes, colors, and other personalized details before final approval when a proof or confirmation is provided.

Customer-Provided Inspiration and Intellectual Property

You may provide inspiration to communicate style or direction. You are responsible for having the right to request reproduction of any logos, artwork, characters, photographs, trademarks, or other protected material you ask us to use. Inspiration does not guarantee that third-party artwork can be copied.

Payments, Shipping, Changes, and Returns

Specific payment, shipping, cancellation, change, return, and refund terms may depend on the product or custom service. The applicable details will be shown or communicated before a purchase or booking is finalized. Personalized or made-to-order items may have different eligibility than standard non-custom products.

Contact

Questions about an order or these terms can be sent to shopyourstorycreations@gmail.com.